Privacy & Data Notice

Who we are:

Nicolas Luna Coaching, based in Puebla, Mexico. Contact: contact@nicolaslunacoaching.com

What we collect:

• Info you give us: name, email, phone, billing details, coaching notes you choose to share.
• Info we get automatically: IP, browser, pages visited, cookies.

How we use it:

• Provide and bill for coaching and digital products.
• Send essential service messages and — with your opt‑in — newsletters.
• Improve our website through anonymous analytics.
• Meet legal & tax obligations.

Data sharing:

We never sell your data. We share it only with trusted service providers (payments, hosting, CRM) and authorities when the law demands.

Your choices & rights:

• Block cookies in your browser.
• Ask to access, correct or delete your data (ARCO / GDPR / CCPA rights) by emailing us. We reply within 30 days.

Security & storage:

We use encryption and access controls. Records are kept only as long as needed (usually up to 5 years; coaching notes up to 3 years after our work ends).

Transfers:

If data leaves Mexico, we rely on contracts that keep it protected.